Terms of service
Overview
Welcome to Séoul Lift. The words “we”, “us” and “our” refer to Séoul Lift.
Séoul Lift operates this website and online store, including all related information, content, products, tools and services. Our store is powered by Shopify, which helps us provide our online shopping services to you.
These Terms of Service explain the rules that apply when you visit our website, use our services, or purchase from us.
By using our website or placing an order, you agree to these Terms of Service and our Privacy Policy. If you do not agree, please do not use our website or services.
Section 1 — Access and Account
By using our website, you confirm that you are old enough to enter into a legal agreement in your country or province of residence.
You may be asked to provide information such as your name, email address, billing details, payment information and shipping address. You agree that all information you provide is accurate, complete and up to date.
You are responsible for keeping your account details and password secure. You are also responsible for all activity that happens under your account.
Section 2 — Our Products
We try our best to display and describe our products accurately. However, product colours, packaging or appearance may look slightly different depending on your device, screen settings or lighting.
Product descriptions, prices and availability may change at any time without notice. We may also discontinue products or limit quantities at our discretion.
Section 3 — Orders
When you place an order, you are making an offer to buy from Séoul Lift. We may accept or decline an order for any reason.
Your order is only accepted once we confirm it and payment has been successfully processed.
Please check your order carefully before submitting it, as we may not be able to cancel or change an order once it has been accepted.
If we need to cancel, change or decline your order, we will try to contact you using the details provided at checkout.
Returns and exchanges are handled according to our Refund Policy.
You agree that products purchased from us are for personal or household use only and not for resale or export.
Section 4 — Prices and Billing
Prices, discounts and promotions may change without notice.
The price charged will be the price shown at the time your order is placed and confirmed. Unless stated otherwise, prices do not include shipping, handling, customs fees or other charges.
You agree to provide accurate payment and billing information. You also confirm that you are authorised to use the payment method provided and that you will pay all charges related to your order.
Section 5 — Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
We are not responsible for delays caused by courier companies, customs, incorrect delivery details, weather, public holidays, strikes or other events outside our control.
Once your order has been handed to the courier, we are not liable for delays caused by the courier.
Section 6 — Intellectual Property
All content on our website, including our brand name, logo, text, images, graphics, product reviews, videos, designs and layout, belongs to Séoul Lift, our partners or our licensors.
You may use our website for personal, non-commercial use only.
You may not copy, reproduce, distribute, modify, download, publish or use any content from our website without our written permission.
The Séoul Lift name, logo, product names, designs and slogans may not be used without our prior written consent.
Section 7 — Optional Third-Party Tools
We may provide access to third-party tools or services. These tools are provided “as is” and “as available”.
We do not control these tools and are not responsible for how they work or for any issues that may arise from using them.
You use third-party tools at your own risk and should review their terms before using them.
Section 8 — Third-Party Links
Our website may contain links to third-party websites, apps or services.
We are not responsible for the content, accuracy, policies or practices of third-party websites. If you choose to visit or buy from a third-party website, you do so at your own risk.
Any complaints or questions about third-party products or services should be directed to the relevant third party.
Section 9 — Relationship with Shopify
Séoul Lift is powered by Shopify. Shopify helps us operate our online store.
However, all purchases made through our store are made directly with Séoul Lift. Shopify is not responsible for your purchase, delivery, product experience, injury, loss or damage relating to products bought from Séoul Lift.
Section 10 — Privacy Policy
Any personal information we collect is handled according to our Privacy Policy, which can be viewed here: [LINK].
Because our store is powered by Shopify, Shopify may also collect and process personal information to help provide and improve the services.
By using our website, you agree that you have read and understood our Privacy Policy.
Section 11 — Feedback and Reviews
If you submit reviews, comments, photos, suggestions, ideas or other feedback to us, you allow Séoul Lift to use, edit, publish, display and share that feedback for business, marketing and promotional purposes.
You confirm that any feedback you provide is truthful, lawful and does not violate the rights of any other person or business.
We may remove feedback if we believe it is unlawful, offensive, misleading or inappropriate.
Section 12 — Errors and Inaccuracies
Sometimes our website may contain errors, such as incorrect prices, product descriptions, promotions, shipping details or availability.
We reserve the right to correct errors, update information, cancel orders or change details at any time, including after an order has been submitted.
Section 13 — Prohibited Uses
You may only use our website for lawful purposes.
You may not use our website to:
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break any law or regulation;
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infringe our intellectual property or the rights of others;
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send false, misleading or harmful information;
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harass, abuse, defame or harm any person;
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upload viruses, malware or harmful code;
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spam, phish or collect personal information from others;
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copy, scrape, resell or exploit any part of our website;
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interfere with the security or operation of our website;
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impersonate another person or business.
We may suspend or terminate access if we believe these Terms have been violated.
Section 14 — Automated Agents
You may not use bots, automated tools, scraping tools or AI agents to access, copy, interact with or use our website in a way that hides their identity or bypasses our security measures.
Any automated tool must clearly identify itself and must not pretend to be a human user.
We may block or limit automated access at any time.
Section 15 — Termination
We may suspend or terminate your access to our website or services at any time if we believe you have violated these Terms.
Any amounts owed before termination will remain payable.
Important sections such as intellectual property, privacy, limitation of liability, indemnity and governing law will continue to apply after termination.
Section 16 — Disclaimer of Warranties
Our website and products are provided on an “as is” and “as available” basis, unless otherwise stated by Séoul Lift.
We do not guarantee that our website will always be available, secure, error-free or uninterrupted.
We also do not guarantee that all information on the website will always be complete, accurate or up to date.
Section 17 — Limitation of Liability
To the fullest extent allowed by law, Séoul Lift, its owners, employees, service providers, partners and affiliates will not be liable for any indirect, incidental, special, punitive or consequential damages.
This includes loss of profits, loss of revenue, loss of data, replacement costs or any similar damages arising from your use of our website, services or products.
Nothing in these Terms is intended to limit any rights you may have under applicable consumer protection laws.
Section 18 — Indemnification
You agree to protect and hold harmless Séoul Lift, Shopify, our partners, employees, contractors, service providers and affiliates from any claims, losses, damages or costs arising from:
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your breach of these Terms;
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your violation of any law;
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your misuse of our website or services;
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your violation of another person’s rights.
Section 19 — Severability
If any part of these Terms is found to be unlawful or unenforceable, that part will be removed or limited as far as necessary. The rest of the Terms will continue to apply.
Section 20 — Waiver and Entire Agreement
If we do not immediately enforce any part of these Terms, it does not mean we waive our right to do so later.
These Terms, together with any policies posted on our website, make up the full agreement between you and Séoul Lift regarding your use of our website and services.
Section 21 — Assignment
You may not transfer your rights or responsibilities under these Terms without our written permission.
We may transfer or assign our rights and responsibilities under these Terms if needed.
Section 22 — Governing Law
These Terms will be governed by the laws applicable in the jurisdiction where Séoul Lift operates or is headquartered.
Any disputes will be handled by the appropriate courts in that jurisdiction.
Section 23 — Headings
The headings in these Terms are included for convenience only and do not affect the meaning of the Terms.
Section 24 — Changes to These Terms
You can review the latest version of these Terms on this page at any time.
We may update or change these Terms by posting the updated version on our website. Your continued use of our website after changes are posted means you accept the updated Terms.
Section 25 — Contact Information
Questions about these Terms of Service can be sent to:
Séoul Lift
Email: hello@seoullift.co.za